Shipping & Returns

Free Shipping in Australia

We ship your new frames free to your door anywhere in Australia. It’s just not good manners any other way. Because we’re customising your frames to perfectly fit your eyes and face, delivery might be a tad longer than your usual Friday night Pizza. Regardless, fashion waits for no one. So your purchase should reach your door within 1-2 weeks, often sooner. If you live in the outback, maybe be kind and give us a few more days' leeway to hire a Jeep.

Your purchase hasn’t arrived? We can sense your angry frame-less eyes through the screen. But just give us a call on 1300 739 597 Monday to Friday between 9:00am - 5:30pm AEST or shoot us an email We’ll be sure to sort it out.


Free 30 day returns

We know that even your best poses in the Virtual Mirror can’t compare to trying your new frames on at home. So we want you to take a luxurious 30 days to decide if they’re keepers. If you're getting awkward looks instead of the anticipated mouth-gaping glory, then get in touch and we'll tell you how to return them. We’ll give you a full refund on your purchase plus we’ll even cover the return shipping if you're in Australia. When you ’re happy, we’re happy.


$20 Flat Rate Shipping Worldwide

Not living in Australia? Don't worry, we have you covered. We ship to all international destinations at a standard flat rate of $20AUD using Registered Post International. International shipping takes between 5 and 10 days depending on your country. Please note this is in addition to the time required to customise your lenses. You'll need to pay any local customs duties and taxes on your end and return shipping is also at your expense.

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